privacy policy

This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, use our clinic management software, or otherwise interact with us . Arab Republic of Egypt. We are committed to ensuring the protection of Your privacy and compliance with applicable data protection laws, including Egyptian Personal Data Protection Law No. 151 of 2020

Personal information we collect

We collect personal information in several ways, including when you : 

• You visit our website or use our software.
• Contact us via email, phone, or other channels.
• Providing information to set up or manage your account with us

The personal information we collect may include :

• Name, address, phone number, email address, and other contact details
• Payment information (eg: Instapay account )
• Technical information, such as IP addresses
• Browser type and data stored in cookies on your device

How we use your information

We use your personal information to provide and improve our Services, including:

• Manage your account and process payments
• Verify your identity
• Communicate with you about our products, services, and promotions
• Enhancing the functionality and security of our services
• Fulfilling legal obligations and protecting our business interests

We may send you marketing materials about our services that we believe may be of interest to you. You have the right to opt out of receiving these messages at any time by contacting us directly or by following the instructions contained in them .

Information exchange and disclosure

We do not sell or rent your personal information. However, we may share it in the following situations :

 

• Service Providers : We may share your personal information with third-party service providers who perform services on our behalf (e.g., payment processors, IT support, website hosting).

Your rights

Under UK, EU and US privacy laws, you have the following rights :

• Right to access : You may request a copy of the personal information we hold about you.
• Right to Rectification : You have the right to request correction of any inaccurate or incomplete personal information.
• Right to erasure : Under certain circumstances, you may request that we delete your personal information.
• Right to restrict processing : You can request that we restrict the way we use your personal information.
• Right to data portability : You have the right to request that we transfer your data to another service provider.
• Right to object : You may object to our processing of your personal information on certain grounds.
• Right to withdraw consent : Where consent is the legal basis for processing, you can withdraw it at any time.

protection

We take appropriate security measures to protect your personal information from unauthorized access, alteration or disclosure.

Data retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When we no longer need your personal information, we will securely delete or anonymize it .

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised Privacy Policy will be effective as of the date of posting. Please review this page regularly to stay informed about how we are protecting your personal information.